Exchanges and Returns
Can I exchange or return Noshirts, Noshorts and/or Nosocks?
Of course. You can try our shirts, socks and socks for up to 30 days before you decide to keep them. Not happy? Then after these 30 days, you still have 14 days to exchange or return your items.
First open one package
Although we allow you 30 days to test our products, you are doing us a big favour by not opening all the packages in your order straight away. Our shirts, shorts and socks are hygiene products. Once they have been opened, we can no longer sell them. Therefore, please try out one product first.How does it work?
30 day trail
Wear, wash and dry your items as frequently as you like to test them out. If you want to return or exchange, make sure you do that within 14 days after the 30 day trial.
Exchanges or returns
You can exchange or return (part of) your order. Do you have doubts or questions, for example about the size or fit? Feel free to contact us. We are happy to help you!
For both options you can use our return form. The return costs are at your own expense. In case of an exchange we will send you the replacement products free of charge.
Fill in the return form. If you have questions, please send an email to email@example.com. We will help you. Return the form with your product(s) to the following address:
3731 AL De Bilt
- Have you opted to exchange your products? We will ship your new order directly.
- Do you want your money back? Within 14 days of receiving your return, we will deposit the cost of the order and any postage costs into the account used to make the initial purchase.
- Did your return shipment fail to arrive at Noshirt? If you can demonstrate the return was shipped, we will ensure you receive your money back or ship your new order within 14 days after your return was sent to us.
Are there conditions to reimbursement?
To avoid any confusion or misuse, we only reimburse payment to the bank account that was used to make the initial payment with mediation from our Payment Service Provider. There are no costs attached to reimbursement for the consumer.